About the role
Role Title: Marine Outboard Technician / Service Manager
Role Type: Contractor
Location: Remote
micro1 is engaging Marine Outboard Technician / Service Managers to contribute their specialized knowledge to a customer project addressing a range of marine engine diagnostic and service scenarios. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters.
Scope of Work
- Evaluate and provide detailed technical responses to scenarios involving outboard engine no-starts, overheating, and performance issues.
- Analyze EFI fault codes, fuel and ignition system anomalies, and cooling system malfunctions in various outboard brands (Yamaha, Mercury, Suzuki, Honda, BRP).
- Review rigging, propping, and repower recommendations for correctness and completeness based on real-world case studies.
- Assess lower unit and gearcase issues, offering insights into common causes, repair techniques, and best practices.
- Examine service documentation and warranty cases, identifying gaps or confirming adherence to OEM guidelines.
- Deliver written and verbal explanations that clarify complex service and diagnostic processes for a technical audience.
- Contribute to the creation of robust knowledge bases, training materials, and scenario assessments for AI learning.
Preferred Qualifications
- Extensive hands-on experience with outboard engine diagnostics, including EFI, ignition, fuel, and cooling systems.
- Proficiency in rigging, repower procedures, and routine service protocols across multiple outboard brands.
- Strong familiarity with OEM service procedures, warranty documentation, and technical guidance documents.
- Demonstrated ability to assess and articulate correct service recommendations for diverse engine platforms.
- Excellent written and verbal communication skills, with attention to technical accuracy and clarity.
- Current or past role as an outboard technician or service manager within a dealer or OEM service network.
- OEM Master Technician certification (Yamaha, Mercury, Suzuki, Honda, BRP) is a strong plus.